The PRA Promise

Information to help you on your debt recovery journey.

The debt collection process can be confusing, so we’ve put together some information to help guide you through it and aid you in making informed decisions about your recovery.

Portfolio Recovery Associates, LLC (PRA, LLC) is committed to working collaboratively with you to resolve your debt, and our goal is to treat you with the respect, dignity, and transparency you deserve. This is the PRA Promise.

We are committed to:

Compliance

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Transparency

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Respect

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Compassion

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Privacy

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