back button

Account information & payments

Contact & FAQs

Account information & payments

computer and phone

Online

Sign in to view your account
live chat

Live CHAT

Hours of operations (ET)

Monday-Friday 8am-9pm

Live CHAT
email

Email

Account questions to:

pracustomercare@portfoliorecovery.com
phone

Phone

1-800-772-1413 Toll-free

Hours of operation (ET)

Monday-Friday 8am-11pm
Saturday 8am-8pm
Sunday 11am-10pm

mail

Mail

Send checks or payments to:
Portfolio Recovery Associates, LLC
PO Box 12914
Norfolk, VA 23541