Contact Us
Our company strives to provide professional and courteous service to all our customers.
Contact one of our staff to discuss issues related to our quality of service to you by phone at 1-800-772-1413 or by email at PRACustomerCare@portfoliorecovery.com.
Company Information
1-800-772-1413 Toll free
Portfolio Recovery Associates, LLC
120 Corporate Boulevard
Norfolk, VA 23502
Disputes
1-800-772-1413
PRA_Disputes@portfoliorecovery.com
Portfolio Recovery Associates, LLC
Disputes Department
140 Corporate Blvd.
Norfolk, VA 23502
Hours of Operation
Monday:
8am-11pm (ET)
Tuesday:
8am-11pm (ET)
Wednesday:
8am-11pm (ET)
Thursday:
8am-11pm (ET)
Friday:
8am-11pm (ET)
Saturday:
8am-8pm (ET)
Sunday:
11am-10pm (ET)
NOT GETTING THE HELP YOU NEED?
Chat live with Customer Care Monday–Friday, 8am–9pm (ET) or send us an email about any questions or concerns you may have.
Email Us
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