Contact & FAQs

Frequently asked questions

At Portfolio Recovery Associates, LLC (PRA, LLC), we know that debt collection raises many questions, and so we’ve done our best to answer the most common ones here.

FAQ contents

About PRA Account questions Payment questions Credit report questions Debt recovery questions Suspicious communication questions

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Have a different question or concern about your account? Please contact us at 1-800-772-1413 or write to us pracustomercare@portfoliorecovery.com or Portfolio Recovery Associates, LLC, 120 Corporate Blvd, Norfolk, VA 23502.