Is someone using your name on a PRA LLC account? Is the balance on your account incorrect? Are we calling the wrong person?
At PRA LLC, we strive to provide professional and courteous service to all of our customers. We understand that people face financial challenges from time to time, and our goal is to treat every customer fairly and with respect.
If we have not met your expectations for courteous customer service, help us resolve your complaint today by:
|Call 866.925.7109 to speak with a customer service representative. Or with your question or concern.|
|Email our to dispute your account with us. Or write: Portfolio Recovery Associates, LLC, Account Disputes Department, 140 Corporate Boulevard, Norfolk, VA 23502|
|Visit our Office of the Consumer Ombudsman to chat live with our consumer advocate and liaison to PRA LLC’s general counsel.|