Privacy Policy

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We're here to help you pay your debt.  Call 800.772.1413 to speak with an Account Representative during the following business hours (ET):

M–F 8 AM to 11 PM
Sat. 8 AM to 8 PM
Sun. 11 AM to 10 PM


PRA LLC account representatives are trained to comply with the Fair Debt Collection Practices Act (FDCPA) and other federal, state and local consumer protection laws.  The FDCPA mandates that we inform you that:

“This communication is from a debt collector and is an attempt to collect a debt.   Any information obtained will be used for that purpose."

PRIVACY POLICY

We collect certain personal information about you from the following sources:
   (a) information we received from you
   (b) information about your transactions with our affiliates, others or us
   (c) information we receive from consumer reporting agencies.  

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We restrict access to nonpublic information about you to those employees and entities that need to know that information in order to collect your account. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. 

Also please note that PRA, LLC’s Website may contain links or references to other websites which are not under PRA, LLC’s control. This Privacy Policy does not apply to those websites which are not under PRA, LLC control. We encourage you to read the privacy policy of every website you visit.

If you have any questions, comments, or concerns about this Privacy Policy please contact us by telephone at (888) 772-7326.

If this Privacy Policy changes, the revised Policy will be posted on this site.